The Global Address List (GAL) has not updated from Active Directory.The Microsoft Exchange default is for this to update at 5 AM each morning.–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!The Global Address Book (GAL) is a directory of available contact information for CUMC, NYPH and Columbia University faculty, staff and students.It can be accessed when using a CUMC email (@cumc.columbia.edu) account with Outlook or when logged in to the Outlook Web App.For information about the parameter sets in the Syntax section below, see Syntax.You need to be assigned permissions before you can run this cmdlet.
In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours.In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile.Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button.Although all parameters for this cmdlet are listed in this topic, you may not have access to some parameters if they're not included in the permissions assigned to you.To see what permissions you need, see the "Address lists" entry in the Email address and address book permissions topic.
If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.